Your glowing questions answered
Whether you're a tanning rookie or pro glower, we've got you covered.
Why are The Fox Tan products so awesome?
Why are The Fox Tan products so awesome?
Because we’ve packed them with the good stuff. Our formulas feature our exclusive ingredients FoxComplex® and FoxComplexPlus®, which you won’t find anywhere else. These ingredients work to maximise your skin’s natural tanning potential by helping prep the skin for a quicker, deeper and longer-lasting natural tan. Still not convinced? Try applying our products, as directed, to just one section of your body and see the difference for yourself. The results speak for themselves. But it doesn’t stop there. We’ve also included bucketloads of skin-loving ingredients to keep your skin feeling hydrated, smooth and nourished with every application. And if you want a glow without UV exposure, we’ve got you covered too. Our sunless range delivers beautiful bronzed results using 100% plant-based DHA, reduced scent technology to minimise that typical fake tan smell, and delicious fragrances that leave your skin smelling as good as it looks.
Can I use The Fox Tan in a sunbed?
Can I use The Fox Tan in a sunbed?
Sure can!* Our products are just as effective in a tanning bed as they are outdoors. Given they are short bursts of UV, the more sessions the better the results. Indoor or outdoor tanning simply use as directed on our products page. However please note our Rapid Candy Oil & Rapid Bronzing Balm cannot be used in sunbeds.
I want my darkest and longest lasting tan. Which products do you recommend?
I want my darkest and longest lasting tan. Which products do you recommend?
You can go about this one of two ways babe… do you want to FAKE IT or BAKE IT? If gaining a real sun tan is your goal, we always recommend starting your routine with Rapid Elixir or Fragrance-Free Rapid Elixir. These are your real tan base-builders and an essential prep step, helping to kick-start melanin production so your skin is ready to tan faster and deeper when exposed to UV. For the face, you can add in our Rapid Face Tanner, which has been specially designed for delicate facial skin. It’s an all-in-one formula that can be used before and during UV exposure to help boost your natural tanning results. When you’re in the sun (or sunbed), apply one of our tanning accelerators. Most of our accelerators work in the same way to boost your natural tanning process, so it really comes down to choosing your favourite texture or scent. Whether you prefer an oil, balm, whip or mist, there’s an option for every tanning style. To help your tan last longer, keep your skin hydrated with our Sun Tan Sealer, Aloe After-Sun with Hyaluronic Acid, or Hydrating Body Spray. Hydrated skin helps support a deeper, longer-lasting glow. And if sunshine isn’t an option, no worries. We also have a range of sunless tanning products that give you a beautiful bronzed glow without needing any UV exposure.
I’m really pale and struggle to tan. Will your products work for me?
I’m really pale and struggle to tan. Will your products work for me?
Yes, our products can absolutely help! Our tanning accelerators are designed to enhance your skin’s natural tanning process by helping to boost melanin production. Because everyone’s skin is different, results can vary depending on how your body naturally produces melanin. That said, we receive incredible feedback from babes who previously struggled to tan, including fair skin tones, redheads, and those who normally just burn when exposed to UV, who are now seeing amazing results. The key for fair skin tones is not skipping the prep step. Apply Rapid Elixir daily for 3–5 days before sun exposure. This step helps prepare your skin by kick-starting the natural tanning process (melanin production), giving your skin the best chance to develop a deeper, more even natural glow.
Does it really work? I’m sceptical…
Does it really work? I’m sceptical…
All our reviews/before and after pics have been free willingly sent to us from our real paying customers that are amazed at their results. Our products work by promoting deeper and darker natural results with less UV exposure thanks to our exclusive ingredients FoxComplex® and FoxComplexPlus®. You really won't find active formulations like ours, anywhere else!
What is the best way to use The Fox Tan?
What is the best way to use The Fox Tan?
The best way to use The Fox Tan is to follow our simple glow routine. Start with your prep step by applying Rapid Elixir daily before sun exposure. This helps build melanin in the skin so you can achieve deeper, darker natural tanning results faster. When you’re in the sun, apply one of our tanning accelerators to help speed up your natural tanning process. Our accelerators work with UV exposure to maximise your skin’s tanning potential. Always finish with a protective sunscreen like our SPF Club range. Our SPFs were designed to be used alongside our accelerators, making them the perfect pairing to protect your skin while you tan. After sun exposure, keep your skin hydrated with our hydration products. Well-hydrated skin helps support a longer-lasting, more even glow.
How do I get a discount on my next order?
How do I get a discount on my next order?
We want to see your Fox Tan glow! When you receive your products, take a before pic. Take progressive pics after each session to see results gained! Shoot us through your Before and Afters to: results@thefoxtan.com
Are these products a fake tan?
Are these products a fake tan?
All our Accelerators are fake tan free except our Rapid Bronzer Whip which contains DHA for a subtle touch of self-tan. Our full Accelerator range enhances your skin’s natural tanning process using our active ingredients FoxComplex® and FoxComplexPlus®. These active formulations allow you to achieve a darker real tan faster with way less UV exposure required. Less sun, more tan! If you’re looking for an instant tan with no UV exposure required then we best suggest our sunless tan range! These products use 100% plant based DHA, reduced scent technology to combat those icky fake tan smells and they are filled with loads of skinfoody goodness that your skin will love you for. These amazing formulas will have you looking and smelling like you’ve been on an island vacay, but with no sun in sight!
Does The Fox Tan contain sunscreen?
Does The Fox Tan contain sunscreen?
No. Our products do not contain SPF and are not sunscreens. Please use them responsibly and always in conjunction with a high-protection sunscreen when spending time outdoors. Our SPF Club range was designed to be used alongside our tanning accelerators, making them the perfect pairing to protect your skin while you work on your glow. We do not promote excessive direct UV exposure and always encourage sun-smart practices. For best results, apply your Fox Tan accelerator first, then follow with your SPF as the final step in your routine.
What about the nasties?
What about the nasties?
No nasties here babe. We do not use Parabens or Palm Oil in our formula, so you're in the clear to use all over! Product ingredients are easily found on our Products Page.
Can I use these on my face?
Can I use these on my face?
You sure can babe! Our Hydration Body Spray also doubles as a make up setting spray!
What if I have allergies?
What if I have allergies?
We recommend a small patch test 24 hours before applying The Fox Tan for the first time. If irritation occurs discontinue use immediately. Check out our Products Page for a full list of ingredients.
Can I use your products if I have a nut allergy?
Can I use your products if I have a nut allergy?
Nut allergy..? No worries! You can use our Rapid Bronzer Whip, Rapid Banana Whip, Rapid Face Tanner, Aloe After-Sun, Hydrating Body Spray. If you;re looking for a sunless tan you c a use our Gradual Glow Body Lotion or One-Night Only Tan Instant Wash-Off. Unfortunately our other products all contain Sweet Almond Oil, so if you have a nut allergy we do not recommend the use of these products.
Are these products vegan friendly?
Are these products vegan friendly?
Hells yes! We have no trace of animal products in our range, and we like it like that!
Is The Fox Tan tested on animals?
Is The Fox Tan tested on animals?
No way José! We are 100% against testing on our furry friends!
Where are The Fox Tan products made?
Where are The Fox Tan products made?
We’re an Australian-owned company & all our products are made right here in Melbourne, Australia!
Is my order on its way?
Is my order on its way?
We aim to despatch all orders within 2-3 business days. Allow up to 5 business days during any sales period. Please check your inbox for order confirmation and despatch information.
Can I amend or cancel my order?
Can I amend or cancel my order?
Once orders are placed they cannot be cancelled or amended so please choose carefully!
Do you ship to PO Boxes?
Do you ship to PO Boxes?
We certainly do!
Do you offer returns or exchanges?
Do you offer returns or exchanges?
Unfortunately given the type of products offered, we do not accept refunds or exchanges on purchases due to health regulations. If you feel you have received a damaged or faulty product please shoot us an email at hello@thefoxtan.com and we will do our best to chase the mailman down and hurt him, jokes jokes!
Do you offer AfterPay?
Do you offer AfterPay?
Yes! AfterPay is available for all babes with a minimum spend of $60AUD.
I have a discount code, can I apply it after purchase?
I have a discount code, can I apply it after purchase?
Once an order has been placed unfortunately we cannot amend. We recommend you keep your code for your next order, because you know you're going to need more Fox Tan magic again soon!
How much does shipping cost?
How much does shipping cost?
We offer $5 flat rate regular domestic shipping, or a $8 flat rate Priority Post option. International shipping will vary depending on destination and weight. Your options will be available at checkout.
Does The Fox Tan ship internationally?
Does The Fox Tan ship internationally?
Absolutely! We want to share our products worldwide.
How long will my order take to arrive?
How long will my order take to arrive?
We now offer a Regular, Priority and Express shipping option to most destinations. Your local and most up to date shipping options will be displayed at checkout. *Your order may be subject to customs clearance procedures, which may cause delays beyond the above-mentioned delivery estimates.
Help! I haven’t received my order/I have an issue with my delivery.
Help! I haven’t received my order/I have an issue with my delivery.
Uh Oh. Don’t stress, we are here to help. If your order has not arrived within the specified shipping time frame, or you have any issue upon receipt, please shoot an email to hello@thefoxtan.com with your order number. Our customer service babes will be able to help.
Do I need to pay for customs and import duties?
Do I need to pay for customs and import duties?
The Fox Tan is not liable to any unforeseen changes such as strict customs and unexpected custom order inspections. The Fox Tan does not have any control over such circumstances and may unfortunately lead to a delay your order's shipping time. Any customs or import duties must be paid by the recipient of the parcel. As these are a local charge, The Fox Tan has no control over these charges. Customs policies vary widely from country to country; you may want to contact your local customs office for further information.
Do I need Shipping Insurance?
Do I need Shipping Insurance?
We now provide the option of shipping protection on all orders. Including this in your order is highly recommended as this will fully cover you for any lost, damaged or stolen items. If you have chosen not to select shipping protection, we will help to the best of our ability but please note The Fox Tan is not responsible for replacing lost or stolen items as well as addresses that are incorrect. Enquiries to The Fox Tan must be made within 2 weeks of delivery for our team to be able to assist. To file a claim please click here.
What will you do with my information?
What will you do with my information?
The Fox Tan does not sell, rent or lease its customer lists to third parties. We do not disclose any of our customer information without explicit consent.
Is my information safe?
Is my information safe?
We hold your privacy as a top priority and therefore will not share your information with any third parties. Credit card details are processed via a secure browser. We do not store your credit card details.






















